At Armanino, we have a proven track record in implementing cloud solutions for companies of all sizes — from five users to 1,000 users. We are large enough to support global deployments, yet small enough to provide personalized customer service. And we have a rich background in supporting clients across many industries, including high tech, healthcare, manufacturing, life sciences, financial services, and professional services.
Why Migrate Your CRM to the Cloud?
For years, many organizations have struggled to keep their on-premise CRM solutions up-to-date. IT teams have made heroic efforts to support new end-user demands, only to see those demands change overnight. They train staff to support the latest software, then re-train when that software becomes obsolete. They chase a never-ending succession of upgrades, patches, and updates. And they struggle to maintain compatibility — not to mention security — among disparate systems, databases, and servers, all at a steadily rising cost.
That’s all changing. Cloud-based CRM solutions enable organizations of all sizes to achieve best-in-class availability and scalability while controlling costs. Rather than trying to predict hardware and software requirements one or two years in advance, companies can choose the Software as a Service (SaaS) option, achieve full deployment in a matter of hours, and pay only for what they use. And with a cloud solution in place, IT teams can focus less attention on administration — and more attention on moving the business forward.
Why Microsoft Dynamics CRM Online?
Microsoft Dynamics CRM Online is available in 40 countries and 41 languages, supporting multi-currencies across different organizational structures. It is a reliable, easy-to-manage solution with a robust, end-to-end approach to cloud security. And it integrates fully with other Microsoft ERP and productivity solutions, including Dynamics AX, Dynamics GP, Outlook, Office, and SharePoint.
Best of all, Microsoft Dynamics CRM for the cloud offers global scalability and deep functionality at a significantly lower cost than Salesforce.com — a cost savings of up to 65% per user.
Cloud-Based CRM Solutions for Industry-Specific Needs
Armanino offers a wide range of deployment models and industry-specific solutions for Microsoft Dynamics CRM for the cloud, including:
- PowerTrak: An enhancement solution to Microsoft Dynamics CRM Online that streamlines design and distribution processes for the high-tech industry
- CoreMotives: A digital marketing solution fully integrated into CRM for email marketing, web intelligence, and lead scoring
- CRM Mobility: Solutions to support a mobile workforce with iPads, iPhones, Androids, and Microsoft Windows phone platforms
- Web Portal Deployments: Extended CRM functionality for trading partners, suppliers, distributors, and end consumers
What About Security?
If you’re concerned about the security of cloud solutions, you’re not alone. That’s all the more reason to seek an established provider with a long history of developing and deploying applications for the web. In addition to the standard security features of the Microsoft infrastructure, Microsoft Dynamics CRM Online includes the following safeguards:
- Secure web application communication using SSL
- Customizable security roles governing user access and the actions they can perform
- Field-level security
- Full business data auditing
- Stringent physical security of Microsoft datacenters
For more information, download Microsoft’s white paper on the security features of Microsoft Dynamics CRM Online. Keep in mind, too, that the cloud model can actually improve your security outlook. As Vic Winkler writes in TechNet Magazine, “By virtue of the scale of the public cloud, tenants and users can achieve better security because the provider’s investment in achieving better security costs less per consumer.”